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HubSpot is where most teams keep their companies, contacts, and deals, so it’s the first source many admins connect. Once it’s in, GainTrace has the account and owner data it needs to build health, surface signals, and track renewals.

What syncs

GainTrace pulls these HubSpot objects and maps them to your workspace:
  • Companies become your Companies.
  • Contacts become your People.
  • Deals feed Revenue and renewal tracking.
  • Owners, tickets, engagements, products, and line items come along too, so activity and support history show up on each account.

Connect HubSpot

1

Open the catalog

Go to Integrations in the left nav and pick HubSpot.
2

Authorize

Use Connect with OAuth and approve GainTrace in the HubSpot window that opens. If you’d rather use a private app token, switch to manual and paste it instead.
3

Let it sync

GainTrace starts pulling your data right away. You can watch and manage the connection under Data > Sources.

What you can do with it

With HubSpot connected, health scores start reflecting real account data, signals fire on changes like a deal slipping or an owner going quiet, and renewals show up in Revenue. Your CSMs open a company and see the full picture without leaving GainTrace.

Good to know

  • HubSpot updates flow in near real time through webhooks, with a regular background sync as a safety net.
  • This connector supports two-way sync. With the write permissions granted, GainTrace can push updates back to HubSpot as well as read from it.
Last modified on July 6, 2026