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New here? Start with the tour below and pick the path that fits you. If you already know what you’re after, use search at the top of the page or jump straight to the section you need.

What GainTrace does

A quick, plain-language tour of the product and the ideas behind it.

Set up your workspace

For admins: connect your data, invite your team, and get health scores flowing.

Your day in GainTrace

For CSMs: triage your accounts, dig into a company, and stay ahead of renewals.

Understand your data

How Companies, People, custom objects, and computed traits fit together.

Control what syncs

Use ingestion filters to keep test data and non-customers out of your workspace.

Track adoption and health

Bring in product usage and see how it feeds health scores and signals.
Stuck on something? Open the help menu inside GainTrace and choose Contact Support. We’re happy to help.
Last modified on August 12, 2026