The Teams page presents teams as a capability of higher plans, but upgrading does not unlock team creation today. If you upgrade, you get everything listed for your new plan in Billing and plans; the Teams page stays a preview until the capability launches.
What the Teams page previews
The page shows four capability cards. All four are planned, none are configurable yet.
The two buttons on the page, Upgrade to enable teams and Compare plans, both open Settings > Billing.
What to use today
Most of what teams will do has a working equivalent in the current product.
For roles, reporting lines, and everything else about managing people in your workspace, see Members, roles, and teams.
Bring your team into the workspace
If you arrived here looking for how teammates get into GainTrace, that works today and is a separate system from the Teams preview. You can invite people by email, share an invite link, and approve requests to join. The full guide, including joining policies and how teammates find your workspace by email domain, is in Members, roles, and teams.Good to know
- The Teams section appears in Settings for every member, on every plan.
- The closest thing to team-based routing today is an assignment rule that distributes Companies round robin or by workload across a pool of members you pick.
- Team-level dashboards and quotas have no equivalent yet. The per-member workload view in Settings > Assignments is the current way to see distribution across your team.
FAQ
I upgraded my plan. Why can’t I create teams? Team creation has not launched, so no plan enables it yet. Upgrading changes the limits and features listed in Billing and plans; the Teams page stays a preview for now. Can I group members into a team today? Not as a named team. The working substitute is an assignment rule in Settings > Assignments that targets a pool of members you choose; GainTrace distributes Companies across that pool round robin or by workload. Does anything on the Teams page change my workspace? No. The page is informational. Its only actions are links to Settings > Billing. Which plan will include teams? Plan placement is confirmed when the capability launches. Until then, the page previews teams as a paid capability, and no current plan enables it.Related articles
Members, roles, and teams
Invites, roles, reporting lines, and how teammates join your workspace.
Billing and plans
What each plan includes, seat pricing, and how to change plans.