Get a Company's inferred satisfaction
Inferred satisfaction for one Company: a calibrated 1 to 5 estimate per Person, beside their surveyed score. The response is empty (company is null and people is an empty list) until an admin turns inferred satisfaction on in the app and at least 20 People have both an inferred and a surveyed score to compare. Pass the Company id; ext:<externalId> isn’t accepted, and an id that isn’t a UUID returns 400. A Company outside your workspace returns 404. Requires a secret server key (gt_live_). Publishable keys (gt_pub_) return 403.
Scope: read:surveys
Authorizations
Bearer API key. Secret server keys start with gt_live_; client-safe browser keys start with gt_pub_ (write-only, origin-pinned). Create and scope keys in Settings → API Keys.
Path Parameters
The Company's UUID.
Response
The estimates.
A Trace AI estimate of how satisfied a Company's People sound, built from their own emails, calls and tickets. It is always separate from NPS, CSAT and CES.