> ## Documentation Index
> Fetch the complete documentation index at: https://docs.gaintrace.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Connect Slack to GainTrace

> Connect Slack to GainTrace to bring channel activity into your workspace. Set up the Slack integration in a few minutes.

Slack is where your team already works. Connecting it as a source brings channel activity into GainTrace, so shared-channel conversations with a customer are available alongside the rest of that account's data.

## What syncs

GainTrace reads these from Slack:

* **Channels, users, and messages.**

## Connect Slack

<Steps>
  <Step title="Open the catalog">
    Go to **Integrations** in the left nav and pick **Slack**.
  </Step>

  <Step title="Authorize">
    Use **Connect with OAuth** and approve GainTrace for your Slack workspace. You can also connect manually with a token.
  </Step>

  <Step title="Let it sync">
    Slack starts syncing. Manage the connection under **Data > Sources**.
  </Step>
</Steps>

## Good to know

* Slack activity comes in near real time through Slack's Events API, with a regular sync as backup.
* This connector is read-only. GainTrace reads from Slack and doesn't post to it.

## Sending Slack alerts from Flows

Posting to Slack when something happens, like an account dropping into at-risk, is a **separate** setup from this connector. A **Flow** sends Slack alerts through a Slack incoming webhook, not through the source connection above.

To turn it on, go to **Settings > Push Destinations** and add a Slack webhook (an `https://hooks.slack.com/...` URL from your Slack app). Once it's active, the Slack step in Flows can post to it. Connecting the Slack source here does not, on its own, enable that step.