> ## Documentation Index
> Fetch the complete documentation index at: https://docs.gaintrace.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Get a survey response

> Read one GainTrace survey response, with its answers, the questions they answer, and the record it is about. Requires a secret server key (`gt_live_`). Publishable keys (`gt_pub_`) return `403`.

**Scope:** `read:surveys`



## OpenAPI

````yaml /openapi.json get /survey-responses/{id}
openapi: 3.1.0
info:
  title: GainTrace API
  version: 1.0.0
  description: >-
    The GainTrace REST API (v1). Read your customer data and push product-usage
    events, metric events, and signals into GainTrace.


    All endpoints are authenticated with a Bearer API key and scoped to a single
    workspace.


    Each API key can send 60 requests a minute. A `429` response includes a
    `Retry-After` header with the seconds to wait.
servers:
  - url: https://app.gaintrace.com/api/v1
    description: Production
security:
  - bearerAuth: []
tags:
  - name: Companies
    description: Read and manage canonical company records.
  - name: Signals
    description: Read, create, and manage buyer / risk signals.
  - name: Ingest
    description: Push product-usage and metric events into GainTrace.
  - name: Contacts
    description: >-
      The original path for People. It shares its handlers with /people, and
      also offers delete-by-key.
  - name: Webhooks
    description: Subscribe to workspace events with signed, retried delivery.
  - name: People
    description: Read and manage People. One Person can belong to many Companies.
  - name: NPS responses
    description: Import NPS scores from another survey tool and read your NPS history.
  - name: Surveys
    description: >-
      Create and launch surveys, request invitations, record responses and mint
      in-app sessions.
  - name: Survey responses
    description: Read the responses collected by your surveys.
  - name: Survey segments
    description: Save groups of Companies and People that surveys can target.
  - name: Survey imports
    description: Pull responses from the survey tools your workspace has connected.
paths:
  /survey-responses/{id}:
    get:
      tags:
        - Survey responses
      summary: Get a survey response
      description: >-
        Read one GainTrace survey response, with its answers, the questions they
        answer, and the record it is about. Requires a secret server key
        (`gt_live_`). Publishable keys (`gt_pub_`) return `403`.


        **Scope:** `read:surveys`
      operationId: getSurveyResponse
      parameters:
        - $ref: '#/components/parameters/surveyResponseId'
      responses:
        '200':
          description: The response.
          content:
            application/json:
              schema:
                type: object
                required:
                  - data
                properties:
                  data:
                    $ref: '#/components/schemas/SurveyResponse'
              example:
                data:
                  id: 0d5e8a9b-1c2d-4e3f-8a4b-5c6d7e8f9a0b
                  surveyId: 7b6f2c1e-4d3a-4b5c-9e8f-1a2b3c4d5e6f
                  surveyName: Relationship NPS
                  measure: nps
                  score: 4
                  scaleMax: 10
                  band: negative
                  comment: Reports take too long to load.
                  answers:
                    q0: 4
                    q1: Reports take too long to load.
                  questionAnswers:
                    - key: q0
                      number: 1
                      text: How likely are you to recommend us to a colleague?
                      type: rating
                      value: 4
                      display: '4'
                    - key: q1
                      number: 2
                      text: What is the main reason for your score?
                      type: text
                      value: Reports take too long to load.
                      display: Reports take too long to load.
                  companyId: a1f0c2d3-5e6f-4a7b-8c9d-0e1f2a3b4c5d
                  personId: c3d24e5f-6a7b-4c8d-9e0f-1a2b3c4d5e6f
                  subject:
                    type: ticket
                    id: 5d1e7a3b-2c4f-4b6a-8d9e-0f1a2b3c4d5e
                  respondentEmail: ana@acme.com
                  respondentName: Ana Ruiz
                  status: new
                  ownerId: null
                  taskId: null
                  submittedAt: '2026-10-14T09:12:43.000Z'
                  reviewedAt: null
        '401':
          $ref: '#/components/responses/Unauthorized'
        '403':
          $ref: '#/components/responses/Forbidden'
        '404':
          $ref: '#/components/responses/NotFound'
        '429':
          $ref: '#/components/responses/RateLimited'
        '500':
          $ref: '#/components/responses/InternalServerError'
        '503':
          $ref: '#/components/responses/ServiceUnavailable'
        '504':
          $ref: '#/components/responses/GatewayTimeout'
components:
  parameters:
    surveyResponseId:
      name: id
      in: path
      required: true
      description: The survey response's UUID.
      schema:
        type: string
        format: uuid
  schemas:
    SurveyResponse:
      type: object
      required:
        - id
        - surveyId
        - surveyName
        - measure
        - score
        - scaleMax
        - band
        - comment
        - answers
        - questionAnswers
        - subject
        - status
        - submittedAt
      description: >-
        The same shape as the `survey_response` webhook payload for a GainTrace
        survey, without `source` and `channel`.
      properties:
        id:
          type: string
          format: uuid
        surveyId:
          type: string
          format: uuid
        surveyName:
          type: string
        measure:
          $ref: '#/components/schemas/SurveyMeasure'
        score:
          type: integer
          nullable: true
        scaleMax:
          type: integer
          nullable: true
          description: The maximum of the survey's first-question scale.
        band:
          type: string
          enum:
            - positive
            - neutral
            - negative
            - unscored
          description: >-
            NPS: 9-10 positive, 7-8 neutral, 0-6 negative. CSAT and CES: the top
            two points of the scale are positive, the bottom half is negative,
            the rest neutral. Custom surveys and answers without a score are
            `unscored`.
        comment:
          type: string
          nullable: true
        answers:
          type: object
          additionalProperties: true
          description: >-
            Answers keyed `q0`, `q1` and so on, plus `comment` and `hidden` when
            present. When the AI follow-up was asked, `_probe` holds its
            `question` and the respondent's `answer`. Use `questionAnswers` to
            read answers with their question text.
        questionAnswers:
          type: array
          items:
            $ref: '#/components/schemas/SurveyQuestionAnswer'
          description: Each answer with its question text, in question order.
        companyId:
          type: string
          format: uuid
          nullable: true
        personId:
          type: string
          format: uuid
          nullable: true
        subject:
          oneOf:
            - $ref: '#/components/schemas/SurveySubject'
            - type: 'null'
          description: >-
            The deal, ticket, plan or custom record the response is about.
            `null` when it isn't linked to one, and always `null` on anonymous
            surveys.
        respondentEmail:
          type: string
          nullable: true
        respondentName:
          type: string
          nullable: true
        status:
          type: string
          enum:
            - new
            - in_progress
            - resolved
        ownerId:
          type: string
          format: uuid
          nullable: true
        taskId:
          type: string
          format: uuid
          nullable: true
        submittedAt:
          type: string
          format: date-time
        reviewedAt:
          type: string
          format: date-time
          nullable: true
        language:
          type: string
          description: >-
            The language code the respondent answered in, such as `en` or
            `pt-BR`.
    SurveyMeasure:
      type: string
      enum:
        - nps
        - csat
        - ces
        - custom
      description: >-
        `nps` is a 0-10 scale. `csat` and `ces` use a 1-5 or 1-7 scale. `custom`
        has no band and its responses are `unscored`. For `nps`, `csat` and
        `ces`, the first question must be a required `rating` or `scale`
        question: it carries the score.
    SurveyQuestionAnswer:
      type: object
      required:
        - key
        - number
        - text
        - type
        - value
        - display
      description: >-
        One answer paired with its question wording. Statements and unanswered
        questions are left out.
      properties:
        key:
          type: string
          description: '`q0`, `q1` and so on, the same key as in `answers`.'
        number:
          type: integer
          description: The question number, starting at 1.
        text:
          type: string
          description: The question text.
        type:
          type: string
          enum:
            - rating
            - scale
            - text
            - multiple_choice
            - multi_select
            - dropdown
            - matrix
            - ranking
            - date
            - statement
            - consent
        value:
          description: >-
            The stored answer: a number for a score, a string for text, a
            choice, or a `YYYY-MM-DD` date, a list of strings for checkboxes and
            rankings (in rank order), an object of row to column for a matrix,
            and `true` for consent.
        display:
          type: string
          description: The answer as readable text, for example `Reporting, Alerts`.
    SurveySubject:
      type: object
      required:
        - type
        - id
      description: The record the response is about.
      properties:
        type:
          type: string
          enum:
            - deal
            - ticket
            - plan
            - record
        id:
          type: string
          format: uuid
          description: The GainTrace record id.
    Error:
      type: object
      required:
        - error
      description: The standard error envelope. Every 4xx/5xx response uses this shape.
      properties:
        error:
          type: object
          required:
            - code
            - message
          properties:
            code:
              type: string
              enum:
                - bad_request
                - unauthorized
                - payment_required
                - forbidden
                - not_found
                - conflict
                - unprocessable_entity
                - rate_limit_exceeded
                - internal_server_error
                - service_unavailable
                - gateway_timeout
              description: >-
                Stable, machine-readable error code. Each code maps to exactly
                one HTTP status.
            message:
              type: string
              description: >-
                Human-readable, safe description of what went wrong. Never
                contains internal or provider detail.
            doc_url:
              type: string
              format: uri
              example: https://docs.gaintrace.com/errors#not_found
              description: Deep link to this code in the Errors reference.
  responses:
    Unauthorized:
      description: Missing, malformed, expired, or revoked API key.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
          example:
            error:
              code: unauthorized
              message: Missing Authorization header
              doc_url: https://docs.gaintrace.com/errors#unauthorized
    Forbidden:
      description: >-
        The key is valid but lacks the required scope, the origin is not
        allowed, or API v1 is not enabled for the workspace.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
          example:
            error:
              code: forbidden
              message: 'Insufficient scope: write:companies required'
              doc_url: https://docs.gaintrace.com/errors#forbidden
    NotFound:
      description: >-
        The resource, or a resource you referenced, was not found in this
        workspace.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
          example:
            error:
              code: not_found
              message: Company not found
              doc_url: https://docs.gaintrace.com/errors#not_found
    RateLimited:
      description: >-
        The per-key rate limit was exceeded. Each API key can send 60 requests
        per minute, counted in calendar-minute windows. The `Retry-After` header
        gives the whole seconds (1 to 60) until the next window opens. Wait that
        long, then retry.
      headers:
        Retry-After:
          description: Whole seconds until the next one-minute window starts.
          schema:
            type: integer
            minimum: 1
            maximum: 60
          example: 23
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
          example:
            error:
              code: rate_limit_exceeded
              message: >-
                Can't accept more than 60 requests a minute from one API key.
                Retry in 23 seconds.
              doc_url: https://docs.gaintrace.com/errors#rate_limit_exceeded
    InternalServerError:
      description: >-
        An unexpected error occurred on our side. The failure is logged; retry
        shortly.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
          example:
            error:
              code: internal_server_error
              message: Something went wrong. Try again in a moment.
              doc_url: https://docs.gaintrace.com/errors#internal_server_error
    ServiceUnavailable:
      description: >-
        A backing service (for example, the database) was temporarily
        unavailable. Retry shortly.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
          example:
            error:
              code: service_unavailable
              message: We had trouble reaching the database. Try again in a moment.
              doc_url: https://docs.gaintrace.com/errors#service_unavailable
    GatewayTimeout:
      description: >-
        The request took too long upstream before completing. Retry, and reduce
        batch size for large payloads.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
          example:
            error:
              code: gateway_timeout
              message: The request timed out. Try again in a moment.
              doc_url: https://docs.gaintrace.com/errors#gateway_timeout
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      description: >-
        Bearer API key. Secret server keys start with `gt_live_`; client-safe
        browser keys start with `gt_pub_` (write-only, origin-pinned). Create
        and scope keys in Settings → API Keys.

````

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