> ## Documentation Index
> Fetch the complete documentation index at: https://docs.gaintrace.com/llms.txt
> Use this file to discover all available pages before exploring further.

# List NPS responses

> Returns NPS answers from every source, newest first: answers collected by GainTrace surveys and answers imported through `POST /nps-responses`. Requires a secret key (`gt_live_`); a publishable key gets `403`.

**Scope:** `read:surveys`



## OpenAPI

````yaml /openapi.json get /nps-responses
openapi: 3.1.0
info:
  title: GainTrace API
  version: 1.0.0
  description: >-
    The GainTrace REST API (v1). Read your customer data and push product-usage
    events, metric events, and signals into GainTrace.


    All endpoints are authenticated with a Bearer API key and scoped to a single
    workspace.


    Each API key can send 60 requests a minute. A `429` response includes a
    `Retry-After` header with the seconds to wait.
servers:
  - url: https://app.gaintrace.com/api/v1
    description: Production
security:
  - bearerAuth: []
tags:
  - name: Companies
    description: Read and manage canonical company records.
  - name: Signals
    description: Read, create, and manage buyer / risk signals.
  - name: Ingest
    description: Push product-usage and metric events into GainTrace.
  - name: Contacts
    description: >-
      The original path for People. It shares its handlers with /people, and
      also offers delete-by-key.
  - name: Webhooks
    description: Subscribe to workspace events with signed, retried delivery.
  - name: People
    description: Read and manage People. One Person can belong to many Companies.
  - name: NPS responses
    description: Import NPS scores from another survey tool and read your NPS history.
  - name: Surveys
    description: >-
      Create and launch surveys, request invitations, record responses and mint
      in-app sessions.
  - name: Survey responses
    description: Read the responses collected by your surveys.
  - name: Survey segments
    description: Save groups of Companies and People that surveys can target.
  - name: Survey imports
    description: Pull responses from the survey tools your workspace has connected.
paths:
  /nps-responses:
    get:
      tags:
        - NPS responses
      summary: List NPS responses
      description: >-
        Returns NPS answers from every source, newest first: answers collected
        by GainTrace surveys and answers imported through `POST /nps-responses`.
        Requires a secret key (`gt_live_`); a publishable key gets `403`.


        **Scope:** `read:surveys`
      operationId: listNpsResponses
      parameters:
        - $ref: '#/components/parameters/limit'
        - $ref: '#/components/parameters/offset'
        - name: provider
          in: query
          description: Only answers imported from this provider.
          schema:
            type: string
            maxLength: 64
            pattern: ^[a-zA-Z0-9_-]+$
        - name: accountId
          in: query
          description: Only answers from this Company.
          schema:
            type: string
            format: uuid
        - name: contactId
          in: query
          description: Only answers from this Person.
          schema:
            type: string
            format: uuid
        - name: from
          in: query
          description: Only answers on or after this time. ISO 8601 with a UTC offset.
          schema:
            type: string
            format: date-time
        - name: to
          in: query
          description: Only answers on or before this time. ISO 8601 with a UTC offset.
          schema:
            type: string
            format: date-time
      responses:
        '200':
          description: A page of NPS responses.
          content:
            application/json:
              schema:
                type: object
                properties:
                  data:
                    type: array
                    items:
                      $ref: '#/components/schemas/NpsResponse'
                  meta:
                    $ref: '#/components/schemas/Meta'
              example:
                data:
                  - id: 0d5e7a31-92c4-4f0b-8a16-3b7d2c9e4f55
                    provider: retently
                    externalId: resp_4471
                    accountId: a1f0c2d4-7b3e-4e21-8c55-0d9a6b1f2e33
                    contactId: 4c1d3b0a-5f0e-4b6e-9a53-1f2d7c8e9a10
                    email: ana@acme.com
                    score: 9
                    category: promoter
                    comment: Support is quick.
                    campaignId: q3-relationship
                    source: api:retently
                    respondedAt: '2026-10-01T14:20:00.000Z'
                meta:
                  limit: 50
                  offset: 0
                  count: 1
        '401':
          $ref: '#/components/responses/Unauthorized'
        '403':
          $ref: '#/components/responses/Forbidden'
        '422':
          $ref: '#/components/responses/UnprocessableEntity'
        '429':
          $ref: '#/components/responses/RateLimited'
        '500':
          $ref: '#/components/responses/InternalServerError'
        '503':
          $ref: '#/components/responses/ServiceUnavailable'
        '504':
          $ref: '#/components/responses/GatewayTimeout'
components:
  parameters:
    limit:
      name: limit
      in: query
      description: Max rows to return. Default 50, max 100.
      schema:
        type: integer
        default: 50
        maximum: 100
        minimum: 1
    offset:
      name: offset
      in: query
      description: Rows to skip (pagination).
      schema:
        type: integer
        default: 0
        minimum: 0
  schemas:
    NpsResponse:
      type: object
      properties:
        id:
          type: string
          format: uuid
        provider:
          type:
            - string
            - 'null'
        externalId:
          type:
            - string
            - 'null'
          description: The id the answer has in the provider's tool.
        accountId:
          type: string
          format: uuid
          description: The Company `id`.
        contactId:
          type:
            - string
            - 'null'
          format: uuid
          description: The Person `id`, when GainTrace could attribute the answer to one.
        email:
          type: string
          format: email
        score:
          type: integer
          minimum: 0
          maximum: 10
        category:
          type: string
          enum:
            - promoter
            - passive
            - detractor
          description: Promoter is 9-10, passive is 7-8, detractor is 0-6.
        comment:
          type:
            - string
            - 'null'
        campaignId:
          type:
            - string
            - 'null'
        source:
          type:
            - string
            - 'null'
          description: '`api:<provider>` for imported answers.'
        respondedAt:
          type:
            - string
            - 'null'
          format: date-time
    Meta:
      type: object
      properties:
        limit:
          type: integer
        offset:
          type: integer
        count:
          type: integer
          description: Number of rows in this page.
    Error:
      type: object
      required:
        - error
      description: The standard error envelope. Every 4xx/5xx response uses this shape.
      properties:
        error:
          type: object
          required:
            - code
            - message
          properties:
            code:
              type: string
              enum:
                - bad_request
                - unauthorized
                - payment_required
                - forbidden
                - not_found
                - conflict
                - unprocessable_entity
                - rate_limit_exceeded
                - internal_server_error
                - service_unavailable
                - gateway_timeout
              description: >-
                Stable, machine-readable error code. Each code maps to exactly
                one HTTP status.
            message:
              type: string
              description: >-
                Human-readable, safe description of what went wrong. Never
                contains internal or provider detail.
            doc_url:
              type: string
              format: uri
              example: https://docs.gaintrace.com/errors#not_found
              description: Deep link to this code in the Errors reference.
  responses:
    Unauthorized:
      description: Missing, malformed, expired, or revoked API key.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
          example:
            error:
              code: unauthorized
              message: Missing Authorization header
              doc_url: https://docs.gaintrace.com/errors#unauthorized
    Forbidden:
      description: >-
        The key is valid but lacks the required scope, the origin is not
        allowed, or API v1 is not enabled for the workspace.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
          example:
            error:
              code: forbidden
              message: 'Insufficient scope: write:companies required'
              doc_url: https://docs.gaintrace.com/errors#forbidden
    UnprocessableEntity:
      description: The request was well-formed but a value failed validation.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
          example:
            error:
              code: unprocessable_entity
              message: 'Request validation failed. name: name is required'
              doc_url: https://docs.gaintrace.com/errors#unprocessable_entity
    RateLimited:
      description: >-
        The per-key rate limit was exceeded. Each API key can send 60 requests
        per minute, counted in calendar-minute windows. The `Retry-After` header
        gives the whole seconds (1 to 60) until the next window opens. Wait that
        long, then retry.
      headers:
        Retry-After:
          description: Whole seconds until the next one-minute window starts.
          schema:
            type: integer
            minimum: 1
            maximum: 60
          example: 23
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
          example:
            error:
              code: rate_limit_exceeded
              message: >-
                Can't accept more than 60 requests a minute from one API key.
                Retry in 23 seconds.
              doc_url: https://docs.gaintrace.com/errors#rate_limit_exceeded
    InternalServerError:
      description: >-
        An unexpected error occurred on our side. The failure is logged; retry
        shortly.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
          example:
            error:
              code: internal_server_error
              message: Something went wrong. Try again in a moment.
              doc_url: https://docs.gaintrace.com/errors#internal_server_error
    ServiceUnavailable:
      description: >-
        A backing service (for example, the database) was temporarily
        unavailable. Retry shortly.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
          example:
            error:
              code: service_unavailable
              message: We had trouble reaching the database. Try again in a moment.
              doc_url: https://docs.gaintrace.com/errors#service_unavailable
    GatewayTimeout:
      description: >-
        The request took too long upstream before completing. Retry, and reduce
        batch size for large payloads.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
          example:
            error:
              code: gateway_timeout
              message: The request timed out. Try again in a moment.
              doc_url: https://docs.gaintrace.com/errors#gateway_timeout
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      description: >-
        Bearer API key. Secret server keys start with `gt_live_`; client-safe
        browser keys start with `gt_pub_` (write-only, origin-pinned). Create
        and scope keys in Settings → API Keys.

````

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